Warren Gibson, Senior Dynamics Business Consultant at DAC Systems

Why Now Is a Good Time to Reevaluate Your Business Processes

Context

New ERP System – Is your organisation planning to upgrade its current ERP or transition to a new solution? Whether you’re in the early stages of evaluating ERP software or noticing a disconnect between your Standard Operating Procedures (SOPs) and how users interact with your current system , this is the perfect time to review and refine your business processes.

Why SOPs Matter

SOPs are the backbone of operational excellence. They ensure consistency, quality, and efficiency ,driving performance and compliance across industries. However, many SOPs were created years ago and may no longer reflect your current business environment.

With multiple system upgrades over time, outdated procedures can lead to inefficiencies and unnecessary customisations. Rather than adapting your new ERP to fit legacy workflows, this is an opportunity to modernise your SOPs and align them with the capabilities of your new system.

Example

Old SOP: A Purchase Order must be printed and physically signed by a manager before being sent to the supplier.
Modern ERP Workflow: The Purchase Order is submitted electronically for approval and automatically emailed to the supplier once approved.

Why Regularly Review SOPs

  • Ensure your business processes are current and future-ready
  • Reduce the need for extensive customisations
  • Improve system efficiency and user adoption
  • Align operations with industry best practices

Partnering for Success

During ERP evaluation and implementation, it’s essential to work with experienced partners, such as Microsoft certified consultants, who understand both your business and the technology.

ERP solutions such as Microsoft Dynamics 365 Business Central is a comprehensive business management solution for small and mid-sized enterprises. It connects sales, service, finance, and operations , helping you work smarter, adapt faster, and perform better.

The right partner will do more than migrate your data. They’ll collaborate with your team to ensure your ERP setup supports your strategic goals and drives operational excellence.